What Is a Prompt-Based Chatbot, and Why Your Logistics Business Needs One?
In the last few years, chatbots have evolved from simple scripted responders into intelligent digital assistants. Remember those early chatbots that could only handle a few preset questions? They often left customers frustrated with generic answers. Today, thanks to advances in artificial intelligence, a new generation of prompt-based chatbots is transforming how businesses handle inquiries. […]