Enhancing Customer Support in Retail with AI-Powered Chatbots
Customer expectations in retail are sky-high: instant answers, precise order updates, smooth returns, and personalized recommendations—24/7, in any language, on any device. Meeting that bar with human teams alone is tough and expensive. That’s where AI-powered chatbots step in. At TrendPlus, we’ve built a retail-focused support chatbot (TrendBot) that blends rule-based workflows with advanced language […]